Overcoming Communication
Barriers in
Dating Apps
My role:
UX Researcher & UI Designer
How we solved Communication Barriers in Dating Apps
Our research addresses the critical importance of overcoming communication barriers within dating apps, where inadequately supported communication has become a pervasive issue, impacting the quality of connections and delaying the discovery of ideal partners in the digital age.
What the Bachelors/Bachelorettes said?
Frustrations in self-expression
“dating app does not allow one to fully expression, since only pictures & texts.”
Self-expression & Relationship Building
“Prefer to use video to carry emotion”
Communication Strategies
“Prefer to use video to carry emotion”
Preference of Medium
“Disregard factors such as glasses, a turned head, or any obstacles obstructing clear visibility”
Other factors influence message transmission
"It was hard at first and it doesn't really allow you to look at other people's examples.”
Product Analysis
Selectiveness of Transmission Capabilities that we found
Common
Features
Daily limit of100 likes, preferences for matchings
Mediums of Transmission Capabilities
Boosting content to aid in finding a credential match, extensive profile creation and icebreaker prompts, likes, preferences for matchings.
Selectiveness Transmission capabilities
System driven filtering: Women message first Bumble, over-swiping on Tinder, broadening candidate poll, Rose limits on Tinder and user filtering preventing scamming on Coffee Meets Bagel
KNOT App Solution
01
Checklist
Integrates Profile completion tracking system as a reminder, Content suggestion and small tasks to breakdown user workload
02
Profile Templates
Profile templates empower user narration, enables personalized profile style with ease of use.
03
Profile Optimization
Elevate Your Dating Game with efficiency
Enabling User Authenticity
Guideline 1: Navigating the users to create informative context.
Guideline 2: Enabling the user to express themselves freely.
Guideline 3: Assuring the users having authentic information.
Key Takeaways
01
The user interface for profile creation capabilities can effect the authenticity of one's profile
02
Communication through the system directly impacts the how sender and recipient understand one another.
03
Transmission capabilities needs detailed user interface to convey an accurate representation of the user.